Whether they’re renting for a weekend or for an entire month, exotic car rental companies provide customers with the thrill of driving a high-end vehicle. But the business comes with its own set of challenges.
Customers pay a monthly subscription fee to rent cars, which typically includes registration charges, insurance and roadside assistance. They can upgrade, downgrade or discontinue the service.
Car Subscription
Car subscription services are gaining in popularity, and even the big rental companies are getting into the game. Hertz just launched Hertz My Car, a vehicle rental program that lets customers choose from two vehicles packages and switch cars up to four times a month. Enterprise recently introduced a similar program called Subscribe with Enterprise in select states. The programs offer customers access to a range of luxury vehicles for a monthly subscription fee and include insurance, maintenance, roadside assistance, and refueling.
These programs give people a chance to drive the exotic car of their dreams without having to make a large upfront purchase or lease an expensive car for a longer period of time. Customers can also choose to upgrade, downgrade, or discontinue their service at any time.
Car rental businesses that provide these types of services should be sure to check the customer’s address, credit or debit card information, and other relevant details before renting a vehicle to them. This is especially important for high-end vehicles.
Fleet Management
Many people avoid buying a luxury car because of its high price tag and maintenance costs. However, renting a luxury vehicle is an excellent way to experience the thrill of driving a high-end car without the hassle of maintaining one.
It is important to know the terms and conditions of the rental agreement before making a reservation. A good company will provide a contract that is clear and easy to understand. In addition, it should also have a number to contact customer service.
A fleet management system will help you keep track of all your vehicles and customers. It can also remind you when your vehicles are not up to company standards or government regulations. It can also help you manage payments, accounting services and bookings from your website. It is important to find a software that will integrate well with your existing systems. This will make it easier for your staff to use. It will also reduce the risk of data errors.
Marketing
Car rental services have witnessed massive growth in recent years due to increased disposable income and changing lifestyle of consumers. People who prefer to maintain a high standard of living opt to drive luxury cars rather than commute with public transportation.
To attract new customers, you need a website and digital marketing strategies like social media and email marketing. These will increase the web traffic to your website and generate more bookings.
You can also collaborate with airlines, hotels and travel agencies to offer bundled car rental services. This will boost your profits.
Opening a luxury car rental service requires a lot of working capital. The biggest expense will be making payments for the cars in your fleet. Other expenses include rent, utilities, salaries, small business insurance and advertising. Be sure to have cash flow projections as part of your business plan. This will help you determine the amount of money you need to start your business and stay afloat.
Customer Service
Treat yourself to a Luxury Car Rentals and enjoy the ride in comfort and style. From sleek sedans like the Chrysler 300 to muscular muscle cars such as the Dodge Challenger, you can find a premium vehicle that matches your needs. Upgrade your experience with extras like SIXT Connect Wi-Fi and prepaid fuel.
Hertz has a strong reputation in the car rental industry, with 4.4 out of 5 stars on Trustpilot and high customer satisfaction ratings. They’re also one of the more responsive companies when it comes to addressing complaints.
Dollar has a mixed reputation, with some locations providing good customer service and others not so much. Some reviews complain about the company switching out super luxury cars for other vehicles at the last minute, while others mention rude and indifferent agents. Their overall rating on the BBB website is a disappointing 1.08 out of 5. Despite this, some customers have reported great experiences at individual locations.